Terms And Conditions

Welcome to Urban Tick. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General

By using this website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or legal guardian.

We reserve the right to update, modify, or change these Terms & Conditions at any time without prior notice.

2. Products & Pricing

We strive to ensure that all product details, descriptions, and prices displayed on the website are accurate. However, errors may occasionally occur, and we reserve the right to correct them without prior notice.

Prices are subject to change at any time without notice.

3. Order Acceptance

Once you place an order, you will receive an order confirmation. However, this does not guarantee acceptance of your order.

Urban Tick reserves the right to:

• Cancel or refuse any order.
• Limit quantities purchased.
• Request additional verification before processing an order.

4. Shipping & Delivery

Delivery timelines are estimated and may vary depending on location, courier availability, weather conditions, or unforeseen circumstances.

Urban Tick is not liable for delays caused by third-party courier services or logistics partners.

5. Returns & Refunds

Returns and refunds are governed by our Return Policy. Products must meet the eligibility conditions mentioned in the policy to qualify for returns, exchanges, or refunds.

6. Intellectual Property

All content on this website, including logos, images, graphics, text, product visuals, and designs, is the property of Urban Tick and may not be copied, reproduced, distributed, or used without written permission.

7. User Conduct

You agree not to:

• Use the website for unlawful activities.
• Attempt to damage, hack, or disrupt the website.
• Submit false, misleading, or fraudulent information.
• Misuse promotions, discounts, or payment systems.

8. Limitation of Liability

Urban Tick shall not be held responsible for any indirect, incidental, consequential, or special damages arising from the use of our website, products, or services.

9. Payments & GoKwik Verification

To ensure secure transactions and prevent fraudulent activities, certain orders may require additional verification through our payment and checkout partners, including GoKwik.

Customers may be required to complete OTP verification, identity confirmation, or other KYC-related checks before an order is processed or shipped.

Urban Tick reserves the right to cancel, hold, or reject any order flagged as suspicious, high-risk, or unverifiable by our fraud prevention systems or payment partners.

10. Privacy

Your personal information is handled securely and in accordance with our Privacy Policy.

By using this website, you consent to the collection and use of information as outlined in our Privacy Policy.

11. Governing Law & Jurisdiction

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to the use of this website, purchases, payments, or services shall be subject to the exclusive jurisdiction of the courts located in Bathinda, Punjab, India.

12. Contact Information

For any questions regarding these Terms & Conditions, please contact us through our official support channels.