Privacy Policy

Privacy Policy

At Urban Tick, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

When you use our website, we may collect:

  • Name
  • Phone number
  • Email address
  • Shipping & billing address
  • Payment details
  • Order history
  • Device and browsing information

2. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Provide customer support
  • Send order updates and tracking details
  • Improve our website and services
  • Prevent fraudulent transactions
  • Send promotional offers (only when permitted)

3. Payment Security

All payments are processed through secure and trusted payment gateways. We do not store your complete card or banking details on our servers.


4. Sharing of Information

We do not sell or rent your personal information to third parties.

Your information may be shared only with:

  • Delivery partners
  • Payment gateways
  • Service providers required to fulfill your order

5. Cookies & Tracking

Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and improve website functionality.

You can disable cookies through your browser settings if preferred.


6. Data Protection

We implement appropriate security measures to protect your personal information against unauthorized access, misuse, or disclosure.


7. Your Rights

You may request access, correction, or deletion of your personal information by contacting our support team.


8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.


9. Policy Updates

Urban Tick reserves the right to update or modify this Privacy Policy at any time without prior notice.


10. Contact Us

For any questions regarding this Privacy Policy or your personal data, please contact us through our official support channels.