Return Policy

Return Policy

Your satisfaction matters to us.

Return Eligibility

We accept returns only for:

• Damaged products
• Wrong items received
• Missing items in the package

To request a return, please contact us within 7 days of delivery with clear photos/videos of the issue.

Non-Returnable Items

For hygiene and safety reasons, certain products may not be eligible for returns or exchanges once opened or used.

Refund Process

• Once the return is approved and inspected, refunds will be processed within 5–7 business days.
• Refunds will be credited to the original payment method or bank account.

Exchange Policy

Exchanges are subject to product availability.

Contact Support

For any shipping or return-related queries, please contact our support team through the Contact Us page or official support channels.
+91 9780000529
support@urbantick.co